Terms & Conditions
These terms and conditions form an integral part of your hire contract with Edge2Edge UK Limited trading as Edge 2 Edge hereinafter referred to as the "Company". Company registered number 5824861. Registered Office:- 115 Kingston Road, Leatherhead, Surrey KT22 7SU. VAT No. 880 0575 23. Definitions The "Hirer" is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part. The hirer must be at least 18 years old. The Hirer accepts full legal liability for all the equipment listed on the hire contract(s) irrespective of whether the equipment is for the Hirer's personal use, or that of another member of his/her party, booking under the same contract booking number. "Equipment" includes snow chains, roof racks and roof boxes & any other item(s) hired by the Hirer from the Company. The Hire Period is the date from which the equipment is collected\received by the hirer from the Company or it's agents, until the date that the hirer is due to return the equipment.Both these dates are clearly stated on the hire contract. Conditions of Hire 1. You must bring a hire booking form with you to collect your equipment, together with a satisfactory form of identification, e.g. passport. The Company reserves the right not to hand over any equipment if the Hirer cannot properly identify himself\herself. In these circumstances no refund will be given. 2. The Hirer accepts full personal liability for the equipment from the time he\she receives it from a member of the Company's staff or agents, until it is returned to the Company at the end of the hire period. Damage, loss or theft of vehicle roof racks, roof boxes and car chains are covered under Standard Cover. The Company reserves the right to charge the hirer the full replacement cost of such equipment in the event that it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company. The replacement costs are as follows: Roof Racks £60, Standard Car Chains £50, Performance Chains £80, Prestige Chains £120, Roof Boxes £300, Altering Equipment - The fabric of the Company's equipment must not be altered in any way without the prior consent of the Company. 3. Collecting Equipment. The Hirer or his\her agent will sign a receipt for the equipment on collection. By signing, the Hirer or his\her agent acknowledges that they have inspected the equipment & confirms that it is the equipment ordered & that it is in satisfactory working order and condition. 4. Amendments. The company will allow the hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available. The company will not accept and changes 7 days prior to your departure. All amendments must be in writing and sent by post, fax or e-mail to the Company. Any subsequent amendments will be charged at £10 per amendment. 5. Cancellations. If the booking was made by Telephone or the Internet then the Hirer may cancel the contract up to ten days after the contract was made and will receive a full refund of monies paid, provided that the cancellation is in writing and sent by post, fax or e-mail to the Company. Where the equipment has already been dispatched by carrier or to the location the hirer is due to pick up, then the Hirer will be liable for the costs of the dispatch and return of the goods. In such circumstances, the equipment must be returned unused to the Company, and within seven days of its receipt, or normal hire charges will apply. Fees: If the Hirer has visited any of the Companies premises and arranged their booking or the cancellation is 10 days after the booking was made over the telephone or Internet, the cancellation must be in writing and sent by post, fax or e-mail to the Company. The following charges will apply: a) No refunds will be made for cancellations made within seven days from the commencement of the hire period. b) Cancellations made between 8 to 20 days before departure are subject to a fee 20% of the value of the hire contract, (subject to a minimum charge of £10). c) Cancellations made 20 days or more, before the commencement of the hirer period are subject to an administration charge of £10. 6. It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer. In this event, the Company will use every endeavor to provide the Hirer with equipment of at least the same quality & value as that ordered by the Hirer. Should the Hirer not wish to take the alternative equipment offered, he\she will be entitled to a full refund in respect of the missing equipment. However, the Company accepts no further liability. From time to time, the Company may at its own discretion offer additional benefits to a Hirer in the circumstances detailed in paragraph "6" above.Such offers are normally published in the Company's current promotional literature and/or on its internet site. Where such offers are made, they will be honoured by the Company. The Company however reserves the right to withdraw such offers at any time and without notice. 7. Returning Equipment Late. Where the Hirer does not return the equipment at the end of the hire period, the Company reserves the right to charge the Hirer at the following daily rate of hire. The daily rate will be calculated as one sixth of the 6 to 12 day rate specified in the Company's current season's brochure up to the replacement cost of the equipment, as specified in paragraph "2" above, together with any legal fees or associated recovery costs. 8. It is not the Company's responsibility to ensure that the equipment is put on the correct carrier after the hirer has collected it from the Company. The Company accepts no liability for any charges levied by tour operators, airlines, or other organisations, for the carriage of equipment. 9. Roof Boxes. Roof Rack & Car Chains:- It is the Hirer's responsibility to ensure that these items are correctly fitted to the appropriate vehicle & remain properly fitted during the period of hire. Where members of the Company's staff assist the Hirer with fitting such equipment to a vehicle, this will be entirely at the Hirer's risk and the Company accepts no liability for any damage caused either to the vehicle or third parties as a result of fitting such equipment. Clients who are unfamiliar with how to fit snowchains, are strongly advised to practice fitting them before leaving the United Kingdom. 10. Deposits:- The Company reserves the right to demand a deposit from any hirer at any time up to and including the Hirer collecting the equipment from the Company. The amount of such deposit is to be at the absolute discretion of the Company. The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter into a contractual relationship. The Company reserves the right to cancel a contract at any time & without notice, whereupon it will refund to the hirer any monies paid. Following such a refund, no further liability will exist between the hirer & the Company. 11. Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss, damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected. 12. We are registered under the Data Protection Act.