Roof box2hire.com  Privacy Policy
This privacy policy sets out how LZAF Limted T/as Roofbox2hire uses and protects any information that you give Roofbox2hire when you use this website.
Roofbox2hire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Roofbox2hire may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2011.
What we collect
We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We accept payments from Visa, Mastercard, Access, Switch, Solo, Delta, Visa Electron cards. Plus you can also use any funds from your Paypal account. For your security, all our credit card transactions are processed by Paypal. Your credit card details are encrypted and held securely.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@roofbox2hire.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 6 Barclay Farm Estate, West Chiltington Lane,Coneyhurst West Sussex Rh14 9DN
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Terms & Conditions of hire.

These terms and conditions form an integral part of your hire contract with LZAF Limited trading as Roofbox2hire, or Tent2hire or Marquee2hire, hereinafter referred to as the "Company". The Company registered number is 7674862 Registered Office is 16 Brook close, Storrington, West Sussex.

Definitions
The "Hirer" is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part. The hirer must be at least 18 years old. The Hirer accepts full legal liability for all the equipment listed on the hire contract(s)irrespective of whether the equipment is for the Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number.

"Equipment" includes Tents,Marquees, Camping Furniture ,roof racks and roof boxes & any other item(s) hired by the Hirer from the Company. The hire period is the date from which the equipment is collected\received by the hirer from the Company or it's agents, until the date that the hirer is due to return the equipment. Both these dates are clearly stated on the hire contract.

Conditions of Hire
1. You must bring this form with you to collect your equipment, together with a
satisfactory form of identification, e.g. passport. The Company reserves the right not to hand over any equipment if the Hirer cannot properly identify himself\herself. In these circumstances no refund will be given.

2. The Hirer accepts full personal liability for the equipment from the time he\she
receives it from a member of the Company's staff or agents, until it is returned to the Company at the end of the hire period.

The Company reserves the right to charge the hirer the full replacement cost of such equipment in the event that it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company. The replacement costs are as follows: -

Tents: - Sigma £80, Dart DS £90, Zetes 300 £80, Nile £400, Orchy 400 £150
Orchy 600 £250, Killington 900 £400 , Peace Tepee £150, Oregan 600 £200 Tigris 400 £200 Tigris 600 £250 Tigris 800 £300 Monte Verde 900 £500

Camping Furniture at RRP.

Marquees :- 3 x 3 £100 3 x 3m pop up £200 3m x 4.5m pop up £250 , 6m X 3m £150 ,8m x 4m £250, 10m X 4m £350 Octangonal £400 6ft Folding Tables £60 Chairs £24 Globe Lights £50 Carpet for Marquee £100

Roof Boxes:- Pacific 500 £200 Pacific 700 £250 Atlantis 200 £250 Atlantis 600 £200 Atlantis 780 £320 Atlantis 900 £400. Ocean 100 £150 Ranger 90 £170

Roof Rack Thule Rack £100
Lost Keys Chargeable at £10 per key. Broken Key in Box/ Rack £50

3. Collecting Equipment. The Hirer or his\her agent will sign a receipt for the
equipment on collection. By signing, the Hirer or his\her agent acknowledges that they have inspected the equipment & confirms that it is the equipment ordered & that it is in satisfactory working order and condition.

4. Amendments.
The company will allow the hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available. The company will not accept and changes 7 days prior to your departure. All amendments must be in writing and sent by post, fax or e-mail to the Company. Any subsequent amendments will be charged at £10 per amendment.

5. Cancellations.
If the booking was made by Telephone or the Internet then the Hirer may cancel the contract up to ten days after the contract was made and will receive a full refund of monies paid, provided that the cancellation is in writing and sent by post, fax or e-mail to the Company. Where the equipment has already been dispatchedby carrier or to the location the hirer is due to pick up, then the Hirer will be liable for the costs of the dispatch and return of the goods. In such circumstances, the equipment must be returned unused to the Company, and within seven days of its receipt, or normal hire charges will apply.

Fees
If the Hirer has visited any of the Companies premises and arranged their booking or the cancellation is 10 days after the booking was made over the telephone or Internet, the cancellation must be in writing and sent by post, fax or e-mail to the Company. The following charges will apply: -

1) No refunds will be made for cancellations made within seven days from the
commencement of the hire period.
2) Cancellations made between 8 to 20 days before departure are subject to a fee 20% of the value of the hire contract, (subject to a minimum charge of £10).
3) Cancellations made 20 days or more, before the commencement of the hirer period are subject to an administration charge of £10.

6. It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer. In this event, the Company will use every endeavor to provide the Hirer with equipment of at least the same quality & value as that ordered by the Hirer. Should the Hirer not wish to take the alternative equipment offered, he\she will be entitled to a full refund in respect of the missing equipment. However, the Company accepts no further liability.
.
7. Returning Equipment Late. Where the Hirer does not return the equipment at the end of the hire period, the Company reserves the right to charge the Hirer at the following daily rate of hire. The daily rate will be calculated as one sixth of the 6 to 12 day rate specified in the Company’s current season’s brochure up to the replacement cost of the equipment, as specified in paragraph "2" above, together with any legal fees or associated recovery costs.

8. Cleaning of the Tent & Marquees: Whilst we accept it may not be possible to fully clean the tent/marquee before returning it because of the weather conditions. The company reserves the right to charge a cleaning fee of £20 per tent up to 4 man size and £50 for larger tents & marquee if the equipment is returned in a dirty state and has to be fully cleaned. The company also reserves the right if two or more tents are hired and the poles and bedrooms are not packed away correctly to charge a £10 sorting fee per tent. The amount will be deducted from the deposit.

9. Damage Charges for Tents
Here is a guideline of charges for damage to tents. These charges will be notified to the hirer before being deducted from the deposit. Broken pole £15 and each pole thereafter £5, Guy ropes £5, Small straight tears under 15 cms in length £5 larger tears POA, Broken Zips £50

10. Deposits:- The company will charge each tent and Marquee hirer a minimum of £100 Deposit. The Company also reserves the right to demand a deposit from any hirer at any time up to and including the Hirer collecting the equipment from the Company. The amount of such deposit is to be at the absolute discretion of the Company.

The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter into a contractual relationship. The Company reserves the right to cancel a contract at any time & without notice, whereupon it will refund to the hirer any monies paid. Following such a refund, no further liability will exist between the hirer & the Company.

11. Roof Boxes. Roof Rack - It is the Hirer’s responsibility to ensure that these items are correctly fitted to the appropriate vehicle & remain properly fitted during the period of hire. Where members of the Company's staff assist the Hirer with fitting such equipment to a vehicle, this will be entirely at the Hirer's risk and the Company accepts no liability for any damage caused either to the vehicle or third parties as a result of fitting such equipment.

12. Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss,damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected.